Delete your Yttrio account

You can request deletion of your Yttrio account and associated data without installing or reopening the mobile app.

Send a deletion request

1. Open Yttrio account deletion on the web and sign in to the account you want deleted.
2. Choose an account-deletion request in the privacy and data settings, review the consequences, and confirm. You may need to authenticate again to protect your account.
3. Check the request status and applicable response deadline under Your requests.

If you cannot sign in, email support@yttrio.app with the subject “Yttrio account deletion”, preferably from the email linked to your account. Ask to delete the account and associated data. We will use a secure ownership check before acting. Do not send your password, SMS codes, payment-card details, or identity-document images by email.

What happens next

Submitting a request starts a reviewed deletion process; it does not mean that every copy has already been erased. An authenticated deletion request restricts new protected activity while allowing necessary support and existing settlement, refund, or dispute steps. The account remains restricted while the request is processed; this restricted state is not the completed deletion.

We review account/profile data, private contacts, eligible event data and user content, provider connections, and other data associated with the account. Data without a remaining lawful purpose is to be deleted or irreversibly de-identified. Records needed for an existing payment or dispute, accounting, legal obligations, security, or fraud prevention may be retained with restricted access. Retention depends on the record and applicable law. Our response explains relevant retention and the handling of the request. Provider-held copies and backups follow their applicable deletion and recovery processes; removal is not instantaneous.

Subscriptions and billing

Deleting a Yttrio account does not automatically cancel an Apple or Google Play subscription. You can start the deletion request regardless of whether you have canceled renewal. To stop future renewal, use Apple subscriptions or Google Play subscriptions, according to where you purchased. For a Web purchase, use its original management flow or contact support. Existing charges, refunds, disputes, and mandatory rights follow the original provider and applicable law.

Read the privacy notice, or contact support for help with the request.

Yttrio is operated by SHAPOSHNIKOV, VASILII.

Postal contact: Avenida Santa Fe 1834 Piso 10, Departamento A, Ciudad de Buenos Aires - C1123AAN, Argentina (AR).

Support and privacy requests: support@yttrio.app.