Yttrio support

Email support@yttrio.app for account access, event, payment, subscription, or privacy help. If you can sign in, you can also use Yttrio support on the web.

Include a short description, your app version and platform, the approximate time, and an event or request reference if available. Contact us from the email linked to your account when possible. We may need to verify ownership before discussing or changing private account information.

Do not email passwords, SMS codes, full payment-card details, identity-document images, or another person's sensitive information. If protected evidence is needed, we will explain the supported secure route.

Purchases and subscriptions

A Yttrio subscription and token balance belong to your Yttrio account across supported clients. The original purchase provider manages that purchase and its billing. Opening another client does not move the subscription or cancel it.

For a missing Apple purchase, use Restore purchases in Yttrio. Manage Apple renewal in Apple subscriptions, Google Play renewal in Google Play subscriptions, or use the original Web purchase management flow if applicable. For an uncertain or pending purchase, contact us before attempting another purchase. Do not send card details.

Account and data requests

Request deletion of your Yttrio account and associated data. You can use the website or email support even if you have uninstalled the app. Access, correction, and other privacy requests can also be sent to support.

Yttrio is operated by SHAPOSHNIKOV, VASILII.

Postal contact: Avenida Santa Fe 1834 Piso 10, Departamento A, Ciudad de Buenos Aires - C1123AAN, Argentina (AR).

Support and privacy requests: support@yttrio.app.